Thank you for choosing our disposable protective products. Please read the following return policy carefully before making your purchase.
1. Return Restrictions
As our products are primarily disposable protective items, to ensure the hygiene and quality safety, no returns will be accepted once the product has been shipped and used. This policy helps safeguard the health and safety of all our customers.
2. Returns and Exchanges for Unused Products
If the product you have purchased is unopened and unused, you may be eligible for a return. Such returns must be completed within 7 days of receipt and must meet the following conditions:
- The product must remain in its original unopened condition.
- The product must be returned with the original purchase invoice.
3. Damaged or Incorrect Products
If you receive a defective product or one that does not match your order, we will do our best to resolve it for you. Please contact our customer service team within 48 hours of receipt and provide relevant evidence such as photographs.
4. Return Process
To initiate a return, please contact our customer service team through the following methods:
- Email:[email protected]
- Phone: +86 186-6223-1992
We will discuss your situation in detail and provide further instructions for return, where applicable.
5. Return Costs
If the return complies with this policy, customers are responsible for the return shipping costs.
Please ensure that you read and understand this return policy before making your purchase. If you have any questions or need further clarification, please feel free to contact us. Thank you for your understanding and cooperation.